Big Commerce

The fastest, easiest way to get products to your customers.

ShipStation includes an unparalleled buying and shipping experience with every order you send. All the tools you need to exceed your customers’ expectations.


Import more orders from more places

Import orders from over 100 marketplaces, carts and stores - more than any competitor.


Instantly rate shop your favorite carriers

Rate shop and print labels for all carriers – get the best rate based on desired delivery time.

Branded Tracking

Go way beyond ordinary tracking

Real-time geo-tracking page featuring your brand, social links and messaging.


Make returns easy for you and your customers

Include a custom self-service portal for fast, hassle-free customer returns.


Manage inventory so you never lose a sale

ShipStation tracks stock levels and alerts you when your inventory count is low.


Make better decisions with detailed analytics

Instantly gain valuable insight into your business and optimize your selling strategy in real-time.

No one connects you to more customers and more sales channels

Say "goodbye" to copying and pasting shipping info into carrier websites. ShipStation automatically brings in orders from all of your sales channels, giving you more time to spend growing your business. Plus, ShipStation can connect you to even more customers through our growing list of over 100 different stores, shopping carts and marketplaces – more than any other shipping application. See all sales channels

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The lowest rates no matter how much you ship.

Compare real-time rates and delivery times for all carriers and automatically select the best carrier for each shipment based on cost and delivery time. Thanks to our tremendous volume, we’ve negotiated rates usually reserved for Fortune 500 companies. Of course, if you have better negotiated rates, you can use those, too.

  • Connect to all your carrier accounts including FedEx, UPS, DHL and USPS (free account included - $17.99 value)
  • Get deeply discounted rates from USPS, FedEx and DHL
  • Compare prices with real-time rate information

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The only shipping platform with a full-featured Mobile App.

ShipStation Mobile

Manage and ship orders, check reports, communicate with customers and receive Smart Alerts right from your phone or tablet.

  • Prepare for your day before you get to your desk
  • Answer urgent customer questions
  • View shipment status and re-send tracking confirmation emails
  • Review at-risk orders before assigning them
  • Check pending orders
  • Get shipping rates for quotes
  • Email a return label
  • View reports
  • Send orders to a fulfillment provider (Amazon FBA)
  • Generate scannable end-of-day manifests
  • Scan barcodes with your device's camera

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No other app automates more shipping tasks or saves you more time.

ShipStation automation rules give you second-to-none order and shipping automation options. Complete any multi-step shipping task in seconds. Automate product lists, attributes, filters, presets, tags, rules, auto-routing for fulfillment and more. If your brain can think of it, our brain can automate it.

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Apply Automation
No other app automates more shipping tasks or saves you more time.

Calm customer anxiety with a real-time self-service tracking portal

Add a little "peace of mind" to every order you ship with your own custom tracking page featuring your company brand, colors, social media icons and messaging.

  • Customers follow every package with real-time geo-tracking
  • Let customers view all carriers in one simple dashboard
  • Avoid sending customers to carrier sites to track packages
  • Eliminate those “Where’s my package?” calls from customers
  • Increase seller ratings and gain more "followers"

Ship internationally with free $100 coverage and no customs forms.

With a simplified international shipping process, ShipStation makes going global a snap. As part of the Global Advantage Program, ShipStation offers exclusive international benefits.

  • Free $100 package coverage on every shipment
  • No more confusing customs forms
  • Deeper USPS discounts
  • Instant shipping refunds
  • Better tracking with more tracking events

Ship International Express? Ask about 2-day delivery to major worldwide cities and specially negotiated rates.


Customer communication, Tracking portal, and Returns page.

Consistently connect your customers to your brand.

The shipping experience you create for your customers is a big part of your brand image. Drive customer loyalty with branded communications throughout the shipping process.

  • Integrate your logo, CRM messaging and social media links
  • Customize emails, labels, packing slips
  • EXCLUSIVE! A branded tracking page and returns portal
"We use the branded tracking page, shipping notification email, and the packing slip as a branding and marketing opportunity."
Andrea Burg
Savannah Bee Company

Monitor and sync inventory levels automatically.

Gain total control and visibility, and never miss a sale. ShipStation helps you develop an effective product allocation strategy so your inventory is always optimized, in sync and flowing out the door. Track, manage and monitor stock levels. Prevent ‘Out-of-Stock’ orders from shipping. Apply available stock based on Priority. You name it, ShipStation makes it happen.

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Get more sales and higher seller ratings with easy, self-serve returns

Did you know that 66% of online shoppers look at a store’s return policy before purchasing? That means a great returns process can make a huge difference in the success of your business. That’s where ShipStation’s self-service Returns Portal™ comes in.

  • Give qualified customers instant access to return labels
  • Set custom rules for your return policy
  • Select the best carrier service for your returns
  • Know what is being returned with real-time tracking numbers
Hustle Brand

Make returns simple for you and your customers with the
Branded Returns Portal.

Make smarter business decisions with instant data analysis.

Thousands of ways to filter and view your data

We make your decision-making easy with detailed analysis and reporting of operations, customer engagement, sales trends, customer behavior, and product inventory recommendations.

  • Pending orders aging
  • Emails sent, delivered, opened and clicked
  • Unique and return customers visits to your tracking and return portals
  • Top products by revenue, by category, by channel
  • New vs returning customers, average order values, sales vs last period
  • Returned products
  • Productivity report of shipments processed by users over time grouped by day, week, month, or year
  • A report of shipping revenue, shipping costs, and net shipping profit or loss by customer for each store
  • Inventory levels – low stock, out of stock, audit

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High volume? Bring it on.

High Volume

The more the merrier. Our enterprise shipping solutions give you unmatched speed, reliabilty and flexibility. Our system features multi-user management with permissions, restrictions and activity tracking for auditing. You can even restrict shipping carriers or services by user including domestic and international. Check out these other amazing features for high volume shippers:

  • Manage multiple warehouses and users
  • Integrate with ERP Systems
  • Create custom views and dashboards
  • Fast search your entire order history
  • ODBC database connection
  • Scan and print
  • Scan and verify
  • Presets applied with barcode scanning
  • Hot keys
  • ShipEngine API

Contact Us

Our passion is helping your business grow

Support from day one

With ShipStation, you not only get an industry standard shipping solution, you gain a team of shipping experts that are committed to helping you grow your business. Whether you're an established business, or you're just getting started, you’ll have access to free, comprehensive onboarding support.

Support Team

Customer Success Stories

Learn how our customers are using ShipStation to rapidly grow their business, scale their services, and satisfy customers.




Established Business


Jaime’s Spanish Village